Association Technology Support and Systems Implementation

The right association technology can streamline operations, centralize data, and support stronger decision-making. We help associations optimize their use of technology, supporting your team every step of the way so you can maximize the value of your platforms.

Explore Our Technology Services for Membership-Based Associations

We help organizations make the most of their technology by providing the following services:

Strategy Development

Technology Budgeting and Expense Reduction

Work with us to conduct operational assessments and develop a long-term technology roadmap. Led by industry leaders who have implemented systems for over 130 clients, we craft technology solutions that align stakeholders and drive increased membership, customer engagement, meeting registrations, and non-dues revenue.

To build a cohesive strategy, we’ll use your association management system (AMS) as a central hub and map out the ideal member journey from first contact to renewal. Additionally, our team can help you design a well-functioning website using our expertise in WordPress CMS development to ensure it reflects your mission and services.

Technology costs can quickly add up and drain funds from your programs. To help you save money and allocate resources effectively, we’ll perform a thorough audit of your current systems to identify their costs and develop a realistic technology budget. As an outsourced expert, we help you reduce expenses by identifying the best-fit software for your budget. Furthermore, by bundling technology support with our other comprehensive back-office solutions, we can unlock significant cost savings, freeing up valuable resources for you to reallocate to member value.

System Implementation

System Administration

Whether you’re using an AMS, a learning management system (LMS), event management software, or a cloud-based financial management solution, our team will help you get your systems up and running quickly. We specialize in custom software integrations, prioritizing platforms with robust APIs that connect your isolated systems, eliminate manual data entry, and create a highly accurate single source of truth for all member data.

We will carefully plan and execute a clean data migration to ensure you don’t lose valuable information during the transition. To guarantee success, we also provide comprehensive training for your entire staff so they confidently understand how the new connected ecosystem works.

After implementation, we’ll maintain your systems to ensure they operate smoothly and securely. We handle software updates, perform data backups, and actively manage your infrastructure, leveraging our expertise in association software, cloud infrastructure, data, and hardware. We will also help you manage security and access permissions. We can ensure your systems verify membership status in real time, allowing you to easily gate exclusive member-only website content, offer discounts on event registrations, and manage private communities.

Technology Support

If you need assistance while using your systems, our support team is here to answer your questions and get you back on track. Building and maintaining a tech stack is complex, but by partnering with our association technology experts, you hand off the administrative headaches to us. We’ll resolve technical problems quickly, eliminating inefficiencies and freeing your staff’s time to focus on higher-value tasks, such as personalized member communications and mission-critical program development.

Why Choose Strategic Association Solutions?

Specialized Expertise

For decades, we’ve worked with membership-based organizations under Kellen, a leading global association management company. Our team knows the ins and outs of associations and nonprofits, so you can be confident you’re working with professionals who understand your pain points and the unique challenges of running a membership-based organization.

Tailored Solutions

We tailor our back-office solutions to fit your membership-based nonprofit’s needs. Our services include nonprofit accounting, association strategy and consulting, technology support and systems implementation, payroll and HR support, and creative design services. By bundling these services into comprehensive, customized solutions, we free up valuable resources for you to re-allocate to key programs.

Committed Partnership

Your success is our success. We work alongside your team to create and implement solutions that meet your needs, and we adjust our approach accordingly.

Ready to transform your association's technology strategy and implemention?

Tell us about your membership-based nonprofit’s needs, so we can tailor our services to your unique organization.

Technology Support and Integration: FAQs

What systems should be included in our association's tech stack?

A well-rounded association tech stack should prioritize your AMS as the central hub, as it holds core member data that all other systems need to access. In addition to the AMS, a standard tech stack typically includes a website content management system (CMS), an email marketing platform, an LMS for educational content, event management software, and accounting software. Organizations that offer certification programs will benefit from a platform that integrates with the core tech stack.

Why is systems integration so important?

When your digital platforms are isolated and cannot communicate, staff are forced to perform manual data entry, creating data silos and increasing the risk of human error. Integrating your systems enables staff to share data automatically, improving operational efficiency, creating a highly accurate single source of truth for member data, and providing unified business intelligence to better understand member engagement.

What should we consider before implementing new software or migrating our data?

Before implementing new software, you should assess your current systems, map out your ideal member journey, and prioritize platforms with strong APIs and a track record of successful integrations. Additionally, dedicate time to cleaning and organizing your existing data before migrating it, and invest in comprehensive training so your staff understands how the newly connected ecosystem works.

How does a well-integrated tech stack improve the member experience?

A connected tech stack creates a seamless digital journey for your members. For associations specifically, this means systems can verify membership status in real time, allowing members to access exclusive gated content, receive discounts on event registrations, and join private communities. It also allows your marketing team to send highly personalized communications based on a member’s engagement history, event attendance, and course completions.

Why should we outsource our technology support and system administration?

Building, integrating, and maintaining a customized tech stack is a complex and time-consuming process. Outsourcing this function to an association technology expert, such as Strategic Association Solutions, gives you access to professionals who understand your unique challenges. An external partner can perform thorough system audits, identify the best software for your budget, securely manage data migrations, and provide ongoing support, freeing your staff to focus entirely on your mission.